How do I get loyalty points?
When you register or log in for the first time, you will be given 20 points to start you off. For every £ you spend, you will receive 1 point. The loyalty points you collect can be redeemed in any branch. From time to time we may run promotions that allow you to earn more points. How do I redeem my loyalty points?
Every point is worth £0.01. You can start spending your points straight away! To redeem your points, simply tick the "redeem" checkbox on the checkout page and your order will be reduced by up to the value of your credits when you click the "Confirm and place order" button. You can only redeem up to a maximum of £5.00 discount per order, any points not redeemed will still be kept in your account. After a successful order, your loyalty point's balance will be deducted by the relevant amount.
Please note, points are not redeemable for cash and can only be redeemed online. They cannot be transferred to another customer account.
We reserve the right to withdraw or remove points as we see fit, if we suspect fraud, or if we wish to stop the loyalty scheme, in which case, no refund will be given. You will not receive loyalty points on money you spend on payment or delivery fees.
